Privacy Policy

1. Introduction

Health Advocates Frontline Team (HAFT Uganda) (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of all visitors, donors, volunteers, and partners who interact with our website: https://haft-ug.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name
• Email address
• Phone number
• Postal address
• Any information you provide through contact forms or subscriptions

b) Non-Personal Information

• Browser type
• IP address
• Device information
• Pages visited and time spent on the website

c) Sensitive Information

We do not intentionally collect sensitive personal data (such as health records) unless explicitly provided for program participation or support services.

3. How We Use Your Information

We use collected data to:

• Respond to inquiries and communications
• Provide updates, newsletters, and program information
• Manage donations and support contributions
• Improve website functionality and user experience
• Support our community health programs and outreach initiatives
• Comply with legal and regulatory obligations

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Enhance user experience
• Analyze website traffic
• Remember user preferences

You can choose to disable cookies through your browser settings.

5. Sharing of Information

We do not sell or rent your personal data.

We may share information with:

• Trusted service providers (e.g., email or hosting services)
• Regulatory authorities where required by law
• Partners involved in delivering our programs (only where necessary)

6. Data Security

We implement appropriate technical and organizational measures to protect your data against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

However, no internet-based system is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those external sites.

8. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time

To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our programs support children and vulnerable groups, but our website is not intended to knowingly collect personal data from children without parental or guardian consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy or your data:

HAFT Uganda
FINS Medical University
P.O. Box 909
Fort Portal, Uganda

+256 774 852274
info@haft-ug.com

12. Donations, payments & financial data

When you donate through our website or linked campaign pages (for example the reusable sanitary pad project), payments may be processed via Stripe, Pesapal (Mobile Money, cards, and other channels), Mobile Money (MTN, Airtel), or bank transfer. We receive the information needed to process your gift, prevent fraud, and issue receipts.

We do not store full card numbers or Mobile Money PINs on our own servers; card and wallet data are handled by compliant payment providers under their privacy policies.

We use donor contact details to send acknowledgments, thank-you messages, and impact updates where appropriate. For refunds, allocation, and giving terms, see our Donation Policy.